FREQUENTLY ASKED QUESTIONS
Donating to the Jewish General Hospital Foundation

 

Donations	Personal information
Monthly Giving Program	Mailings
Planned Giving Program	Donor recognition
Tax receipts and benefits	Events
Financial statements	Administrative costs

 

Personal information

Do you protect my personal information?
Yes. The JGH Foundation is strongly committed to protecting your privacy. We do not rent, lease or sell the names, addresses, emails or any other personal information of our donors for any reason. Your personal information is not used or disclosed for purposes other than those for which it was collected without your prior consent. The Jewish General Hospital Foundation uses industry-leading Secure Sockets Layer (SSL) technology to keep your personal information as secure as possible. The Foundation website also uses industry standard security measures to protect against the loss, misuse and alteration of the information you provide on this site.

Can I update or change my personal information?
Yes. Please contact us by phone at 514-340-8222, extension 5838 (Accounts office) or by email at info@jghfoundation.org to help us keep our database current and meet your preferences regarding how you would like to be contacted.

 

Mailings

Why am I on your mailing list?
First and foremost, you are on our mailing list because you have made a donation to the JGH Foundation or participated in one of our fundraising events in the past two years. In addition, the JGH Foundation sporadically sends general appeal letters to the outlying communities it serves in an effort to raise awareness and funds on behalf of the Hospital as it strives to meet the increasing healthcare needs of Quebecers.

Can I get on / off your mailing list?
If you would like to be added or removed from our mailing list, simply advise us by phone at 514-340-8222, extension 5467 or by email at tengland@jgh.mcgill.ca as soon as possible. Please note that our mailings are prepared well in advance and that a delay may therefore occur before your request comes into effect. We apologize for any inconvenience this might cause.

Can I receive fewer mailings from the JGH Foundation?
Yes. Simply contact us by phone at 514-340-8222, extension 5467 or by email at tengland@jgh.mcgill.ca to notify us of your preferences with regards to mailing period or frequency.

Why did I receive a letter written in French or English, when my language is the opposite?
We are a fully bilingual institution and our communications are done in both languages. We cannot always ascertain your language preference in advance especially if you are receiving a letter from us for the first time. If you received a letter from us in the wrong language, please contact us by phone at 514-340-8222, extension 5467 or by sending an email, including your full name, address, postal code, telephone number and preferred language to: tengland@jgh.mcgill.ca. We will quickly correct your information once you inform us.

Why is the JGH Foundation sending out so many mailings?
Our donors tell us that they want to know how their donations are used and be kept informed about new developments, activities and initiatives of interest occurring at the Hospital and the JGH Foundation. All people who have donated $36 or more to the JGH Foundation in the past two years (excluding Memorial Funds) automatically receive two Communiqué newsletters and 4 issues of the JGH News magazine – one of which is a special edition featuring the Annual reports of the JGH and the JGH Foundation – by mail every year. Members of the JGH Foundation Governors’ Circle also receive the Profiles in Research / Patient Care newsletter along with invitations to special events twice per year. You can help us reduce our administrative costs and support our efforts to be more environment-friendly by choosing to consult or download all of these newsletters directly from our website or that of the Hospital instead of receiving them through the mail. Please contact us by phone at 514-340-8222, extension 5467 or by email at tengland@jgh.mcgill.ca to notify us of your preferences.

Why did I receive more than one appeal letter or campaign donation request this year?
The JGH Foundation spares no effort to keep its donor database up to date. If you have changed your address since the last donation or have made donations in the past in the name of your spouse, a sibling, a company or a personal holding, it is possible that we have duplicate records. Please notify us of any discrepancy as well as your preferences either by phone at 514-340-8222, extension 5467 or by email at tengland@jgh.mcgill.ca, and the appropriate changes will be made immediately.

Why do I receive JGH Foundation appeal letters for different events and fundraising campaigns?
The JGH Foundation and its partners and friends organize many different events and fundraising drives every year. Each of these events may benefit a different department, program or area at the Hospital, which may be of interest to you. We don’t expect you to answer every letter or support every event, but we feel it is important to keep you informed about all new developments, activities and initiatives and to always give you the opportunity to support them as the case may be. If you prefer not to receive any mail or fewer mailings from us, please advise us either by phone at 514-340-8222, extension 5467 or by email at tengland@jgh.mcgill.ca.

 

Donor recognition

How will my donation be recognized?
Every donation to the JGH Foundation makes a difference for the thousands of people who visit our Hospital each year. All donors are recognized with a thank you letter, along with a tax receipt.

Donors who give $250 or more in support of research or patient care at the JGH in any given year become automatic members of the JGH Foundation Governors’ Circle for the following calendar year. Governors’ Circle members are invited to exclusive events in the Spring and Fall, such as insightful lectures from leading JGH doctors and researchers. There are four categories of members based on the aggregate contributions made in any given calendar year:

Bronze – Contribution of $250 or more
Silver – Contribution of $500 or more
Gold – Contribution of $1,000 or more
Platinum – Contribution of $1,500 or more

To learn more about the JGH Foundation Governors’ Circle, please click here.

Donors who make a one-time donation of $5,000 (excluding memorial gifts) or more are recognized by having their name featured on a plaque in the Hershey & Raisy Friedman Hall of Honour, a centralized location in the Hospital which runs from the Côte-Ste-Catherine entrance to the Côte-des-Neiges entrance. Memorial funds that reach $2,500 or more cumulative are recognized on the Tribute Board in the Hall of Honour. Donors who have made cumulative donations of $2 million or more are honoured with a plaque on a special monument located outside the main entrance of the Hospital. Naming, signage and personal donor recognition opportunities are also available for capital gifts.

For more information about these donor recognition opportunities, please contact Francine Levi by phone at 514-340-8222, extension 2679 or by email at flevi@jgh.mcgill.ca.

 

Events

Can I organize a fundraising event in support of the JGH Foundation and its mission?
Thank you for thinking about holding a fundraising event for the JGH Foundation. The JGH Foundation receives numerous inquiries each year from individuals and groups who wish to stage their own fundraising event in support of our mission to advance healthcare and medical research at the Jewish General Hospital for the benefit of the people of Quebec and beyond. Examples of fundraising events include raffles and auctions, bowl-a-thons, bicycle rides and even cabarets! These events are run independently, by interested volunteers, and funds raised can benefit a hospital program, department, initiative, or can even be used to purchase much-needed equipment. If the proposed event is accepted, The JGH Foundation may provide assistance and guidance in certain areas of preparation and coordination, provided it is on a nominal level.

If you are interested in organizing a third party event, please review our guidelines and fill out an application using the Third Party Event Form, which can be downloaded from the Other events page. For more information or an application, please contact Mary Etzitian by phone at 514-340-8222, extension 3986 or by email at metzitian@jgh.mcgill.ca.

 

Administrative costs

What percentage of my donation is spent on operating/administrative costs?
All donations received (except events) by the JGH Foundation are subject to a 5% administrative charge to cover operating costs. This reflects our sound financial management and the strong commitment of our board of directors towards keeping administrative costs as low as possible.

What percentage of my donation will be allocated to the area I designate?
10% of each donation received (except events) is placed into an Innovation Fund. A great majority of the donations we receive are designated for specific departments, programs, areas or funds. For example, the areas of cancer and cardiology are the best funded in the Hospital. The Innovation Fund policy emanates from the thoughtful and widespread initiative of the Jewish General Hospital’s medical staff who want to ensure that essential hospital services, even though not specifically designated by donors, will nonetheless receive the financial support they need. The Innovation Fund is designed to respect donor choices while maximizing the impact of donor support, based on the fact that all hospital departments are interdependent and that areas designated for donations could not function properly without these essential services. For example, gifts that are designated for cancer research will also contribute to Pathology and Radiology, which are essential for both cancer research and treatment.

The fund is managed by the Innovation Fund Advisory Committee, composed of the Hospital’s senior medical leaders, who determine each year the departments and programs to be supported according to the Hospital’s clinical, research and academic priorities.

 

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